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VoIP And Unified Communication Solutions


VoIP and Unified Communication

VoIP technology enables traditional telephony services to operate over computer networks.
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.
By enabling users to communicate and collaborate in a more flexible and intuitive way, UC is often credited with increasing employee productivity and improving collaboration.


Unified Communication Solutions

Text-based tools, such as email, text messaging and chat.
Voice-based applications, such as telephony, voicemail and audio conferencing.
Video-based services, such as desktop video conferencing, room-based video conferencing and telepresence.
Web conferencing platforms, virtual meeting spaces and interactive whiteboards.
Real-time presence.
Enterprise social networking and collaboration platforms.


VoIP and Unified Communication Infrastructure

On the back end, a strong communication system may comprise:
A single- or multivendor UC platform or server.
A traditional, IP or cloud-based private branch exchange (PBX).
Devices such as phones, headsets, cameras and microphones, which are also user-facing tools.
Business communication gateways, such as session border controllers (SBCs).
A multipoint control unit (MCU), or video bridge, for video conferencing with three or more endpoints.



+254 (020) 2582582

+254 (736) 262561